AbleTime Limited – Terms of Service

Last updated: 14 November 2025

1. Definitions

• Service – The AbleTime Limited cloud-based time tracking platform, including web and mobile applications, APIs, and related services.
• User – Any individual or entity that accesses or uses the Service.
• Account – A user identity created to access the Service.
• Content – All data, text, files, or information uploaded to, processed by, or generated within the Service.
• Subscription – The plan that governs the scope, features, and limits of your use of the Service.
• GDPR – Regulation (EU) 2016/679 (General Data Protection Regulation).
• Active – A user whose account is marked as active in Settings > Personnel. Invited users who verify their accounts become Active. The account owner is always Active.

2. Company Information

AbleTime Limited is a private company limited by shares incorporated under Irish law with registered offices at [Company Address], Ireland, registered with the Companies Registration Office under number [Company Registration Number], with VAT number [VAT Number].

3. Service Description

AbleTime provides cloud-based time tracking and project management services through web and mobile applications. The Service enables users to track time, manage projects, generate reports, and collaborate with team members.

4. Acceptance of Terms

By creating an Account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, do not create an Account or use the Service.

5. Eligibility & Account Creation

To use the Service, you must:

• Be at least 18 years old (or the age of majority in your jurisdiction);
• Have the legal capacity to enter into contracts;
• Provide accurate, current, and complete registration information;
• Maintain the confidentiality of your login credentials.

You are responsible for all activities that occur under your Account.

6. License Scope

Subject to these Terms, AbleTime grants you a non-exclusive, non-transferable, limited license to access and use the Service for your internal business purposes. You may not:

• Sublicense, sell, resell, rent, or lease the Service;
• Reverse engineer or decompile any portion of the Service, except to the extent permitted by law;
• Use the Service to develop a competing product or service;
• Use the Service for any illegal or unauthorised purpose.

7. Data Protection & Privacy

7.1 GDPR Compliance

We process personal data in accordance with GDPR. For personal data contained in your Content, you are the Data Controller and AbleTime is the Data Processor. We process such data on your instructions as set out in these Terms and our Data Processing Addendum.

7.2 Data Processing

Your data is processed on servers located in the European Economic Area. We implement appropriate technical and organisational measures to protect personal data, including encryption in transit and at rest.

7.3 Data Retention

We retain your Content for the duration of your Account and for 30 days after termination, after which it may be deleted. You may request earlier deletion via support.

7.4 Privacy Policy

Our Privacy Policy explains how we collect and use personal data when you visit our website or interact with us outside the scope of the Service. That policy is incorporated by reference.

8. User Content & Intellectual Property Rights

You retain all right, title, and interest in and to your Content. By submitting Content to the Service, you grant AbleTime a worldwide, non-exclusive, royalty-free license to host, reproduce, display, modify (solely as technically necessary), and process your Content for the purpose of providing and improving the Service.

You represent that you have all rights necessary to grant this license and that your Content does not infringe any third-party rights.

9. Fees & Billing

Service fees are as published on our website. Payment is due monthly or annually as specified in your Subscription plan. We reserve the right to change fees upon 30 days' notice. All fees are exclusive of applicable taxes.

9.1 Payments – Stripe telemetry & fraud prevention

Payments are processed by Stripe. Stripe may collect device identifiers, network and browser information, and other telemetry for fraud detection and security when you initiate or manage payments. This telemetry may involve calls to Stripe endpoints (including https://m.stripe.com). Stripe processes certain data as an independent controller for fraud prevention and compliance. See our Privacy Policy for details.

10. Billing & Users

10.1 Billing for Users

You are billed for all user accounts ("seats") that are Active at any time during a billing cycle, whether or not those users log in or track time.

“Active” has the meaning given in Section 1 (Definitions).

10.2 Inactive Users

Only accounts that remain inactive for the entire billing cycle are not billable.

10.3 Billing Method

When a user becomes Active (including invited users who verify their accounts), charges apply immediately: for monthly plans, the full per-user plan fee is charged; for yearly plans, a prorated amount is charged for the remainder of the current annual term. At the start of each subscription cycle, we charge for all users who are Active at that time.

10.4 Proration

For monthly plans, added users are billed for the full month. For yearly plans, added users are prorated for the remainder of the current annual term from the date they become Active.

10.5 Admins/Contractors

All accounts with login access, including owners, admins, managers, and contractors, are counted as billable seats.

11. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. Scheduled maintenance may occur with reasonable notice. We are not liable for service interruptions or data loss.

12. Support

Support is provided via email (support@abletime.com) and through our help centre. Response times are not guaranteed. Premium support may be available under separate terms.

13. Termination & Suspension

13.1 By You

You may terminate these Terms at any time by deleting your Account and ceasing all use of the Service.

13.2 By AbleTime

We may suspend or terminate your access to the Service at any time, with or without cause, by providing notice via email. Grounds for immediate suspension include violation of these Terms or applicable law.

13.3 Data Export

Prior to termination, you may export your Content using the Service's export tools. After termination, we have no obligation to retain or provide any Content.

14. Limitation of Liability

To the maximum extent permitted by law, in no event shall AbleTime, its affiliates, directors, employees, or licensors be liable for:

• Any indirect, incidental, special, consequential, or punitive damages;
• Loss of profits, revenue, data, use, goodwill, or other intangible losses;
• Aggregate liability exceeding the amount paid by you for the Service in the 12 months preceding the claim.

This limitation applies whether the claim is based on warranty, contract, tort (including negligence), or any other legal theory.

15. Indemnification

You agree to indemnify and hold AbleTime and its affiliates, officers, agents, and employees harmless from any claim, demand, loss, or damage arising out of or related to (a) your Content, (b) your use of the Service in violation of these Terms, or (c) your breach of any applicable law or regulation.

16. Modifications to Terms

We may modify these Terms at any time. We will provide notice of material changes via email or in-app notification. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

17. Governing Law & Dispute Resolution

These Terms are governed by Irish law, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Service shall be submitted to the exclusive jurisdiction of the courts located in Dublin, Ireland.

18. Severability & Miscellaneous

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. These Terms constitute the entire agreement between you and AbleTime regarding the Service.

19. Contact Information

For questions about these Terms, privacy matters, or legal issues, please contact:

Thank you for choosing AbleTime for your time tracking needs.